Head of Business & IT Operations (Reputable Technology-based Provider Company)

Open Position: Head of Business & IT Operations (Reputable Technology-based Provider Company)


A reputable Technology-based Provider company is hiring for Head of Business & IT Operations to manage the entire operations for the company and be based in the Kuala Lumpur office.


Key responsibilities include:

  • More than 10 years working experience in the IT industry with more than 5 years leadership experience managing IT employees
  • Working closely with the Managing Director and Management Teams in setting and driving organisational vision, operational strategy and hiring IT Talents for the company
  • Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning
  • Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and organizational outcomes are met
  • Ensure effective recruiting, onboarding, professional development, performance management and retention of the employees (Software Developers, Product Owners, IT Support Specialist, Project Managers and etc)
  • Build and maintain trusting relationships with employees, customers, clients, partners, and key stakeholders
  • Excellent communication and presentation skills

If you are interested, please send your CV to lai@btcrecruitment.com for a confidential discussion.


Visit www.btcrecruitment.com today.


Please take note that only shortlisted candidates will be notified.


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BTC Recruitment Malaysia is a registered company under the name Agensi Pekerjaan BTC Sdn Bhd.

(Company No. 1248936-P)

Office Address

Level 9, Block B1, Leisure Commerce Square,

9, Jalan PJS 8/9,

46150 Petaling Jaya, Selangor Darul Ehsan.

Email: btc-my@btcrecruitment.com