Head of SME Banking (Johor Region)

Open Position: Head of SME Banking (Johor Region)


One of the largest Banks in Malaysia is looking for Head of SME Banking to lead the Johor Region SME Banking Department.


Key responsibilities include:

  • Develop and lead the implementation of the SME Segment strategy in line with the overall Banking Strategy; to ensure achievement of profitability targets through revenue maximization and resource optimisation
  • Drive sustainable growth and acquisition of new customers for the SME Banking through the creation, development and maintenance of high quality advisory relationships
  • To build and maintain productive and strategic relations with customers / suppliers / line manager / stakeholders to drive the development and delivery of business solutions and revenue growth for the SME Segment
  • To drive customer-led propositions for the SME Banking Segment by developing a pipeline of value adding customer solutions to include customer experience, products and service offers
  • Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty
  • Facilitate training programs to enhance product knowledge to the Retail Banking teams, branch staff and sales teams on SME Banking Products


If you are interested, please send your updated CV to shyanchin.lai@btcrecruitment.com for a confidential discussion.


Visit www.btcrecruitment.com today.


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BTC Recruitment Malaysia is a registered company under the name Agensi Pekerjaan BTC Sdn Bhd.

(Company No. 1248936-P)

Office Address

Level 9, Block B1, Leisure Commerce Square,

9, Jalan PJS 8/9,

46150 Petaling Jaya, Selangor Darul Ehsan.

Email: btc-my@btcrecruitment.com