Open Position: Operations Manager (Digital Banking/Payment Solution)
A global payment solution company serving the BFSI Industry is looking for Operation Manager to join them in their KL office.
Job Responsibilities and Requirements:
- Strong operation and project management experience in fintech, payment or digital banking industry
- Possess ITIL certification with passion in process improvement and solid understanding of service and project management
- Collaborate with project and development teams to review and monitor project initiatives and health progress aligning with functional KPIs
- Responsible to research and build partnership with third party vendor and external solution provider such as cloud computing, analytics and payment system to deliver successful digital transformation for BFSI industry
- Ensure team follows standard operating procedures for all business and technical operational activities
- Manage and improve overall performance of digital team by providing operational support and guidance to staff
- Strong analytical skills with performance driven mindset and strong influencing power
- Strong communication, collaboration and leadership skills
Note: Only shortlisted candidate will be notified.
#fintech #payment #digitalbanking #operation #management #project #service #ITIL #procedures #partnership #solutionprovider #vendor #leadership #career #job #btcrecruitment #btcmalaysia