Author Archive for: LAI SHYAN CHIN

With professional sports teams quarantined, millions of sports fans tuned in forThe Last Dance, a documentary series about Michael Jordan and the Chicago Bulls. Some expected a one-sided basketball success story since that team won six NBA championships. Instead, the series showcased the team’s struggles. Jordan, cut from his high school team, became a teenage phenom. Scottie Pippen, the star

“He never had any fresh ideas.” “She gave up too easily.” “They just didn’t show leadership potential.” When new hires don’t work out, these are often the reasons why. Last year, a major survey of hiring professionals showed that bad hires were far more likely to lack “soft skills” than “hard skills.” The explanation is simple. It’s much easier to screen for

The “Care to Do Better” report recently released by Accenture highlights strong expectations that employers are responsible for making their employees better off, and suggests a model for doing so. 78 percent of workers strongly believe that their employer is responsible for helping them become net better off, according to a new “Care to Do Better” report released by Accenture.

When you’re an individual contributor, your ability to use your technical expertise to deliver results is paramount. Once you’ve advanced into a leadership role, however, the toolkit that you relied on to deliver individual results rarely equips you to succeed through others. Beware of falling into the logical trap of “if I can do this work well, I should be

Whether you’re deciding to accept a job offer from a new employer or you’ve just started a new job, one of the most important aspects of your professional life will be the workplace culture. The office or organization’s environment or “vibe” is so powerful that it can make or break your job experience and result either in your long-term employment

Amazon CEO Jeff Bezos extolled the virtues of failure in his annual letter to shareholders in 2016. In theletter, he referred to failure and innovation as “inseparable twins,” adding: “Most large organizations embrace the idea of invention, but are not willing to suffer the string of failed experiments necessary to get there.” So how can leaders make those failed experiments

As businesses scramble to write a new narrative, devise fresh strategies, and experiment with unfamiliar business models, an unpredictable future seems to be the only constant. With the uncertainty of COVID-19 acting as a potential roadblock in our path ahead, organizations around the world are confronted with an unanticipated and overwhelming set of obstacles. COVID-19 has forced many organizations into

Why Have Good Work Relationships? Human beings are naturally social creatures. And when you consider that we spend one-third of our lives at work, it’s clear that good relationships with colleagues will make our jobs more enjoyable. The more comfortable co-workers are around one other, the more confident they’ll feel voicing opinions, brainstorming, and going along with new ideas, for

Nonverbal communication in the workplace is extremely important. Whether you’re trying to sell a car, pitch a project to your boss, or nail a job interview, what you convey beyond words can determine the difference between success and failure. This makes communication in the age of Covid-19more challenging for the obvious reason that masks, a necessary component of fighting the

Employee motivation is often defined as the level of energy, commitment, persistence and creativity that a company’s workers bring to their jobs. This directly implies that higher employee motivation leads to better engagement and productivity. Unsurprisingly, employee motivation has become one of the top priorities for most businesses. Derived from the Latin word for movement ‘movere’, motivation relates to the