Author Archive for: LAI SHYAN CHIN

Hiring Isn’t Enough. Winning the Talent Game Starts With Retention

Many are returning to the office this spring, perhaps for the first time since March 2020, but it is not the same as when we left it. The Covid-19 pandemic spurred rapid behavioral change, forcing people to rethink their priorities and purpose. As a result, our world has changed drastically, and business leaders are tasked with completely reimagining the workplace

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5 Simple Ways to Reduce Loneliness and Increase Happiness at Work

If you’re feeling lonely, you’re not alone. America’s loneliness epidemic is getting worse, with three in five adults (61%) reporting they are lonely, according to Cigna’s 2020 Loneliness and the Workplace report. While loneliness is growing, it also means it’s malleable. What goes up, can come down. Decreasing loneliness takes a lot less effort than you might think. Think of

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Leaders: Your People Will Continue to Quit at Record Levels. Here’s What You Can Do to Stop Them

The pandemic is forcing workers to reevaluate the way they look at work. Employers should do the same if they want to stay competitive. Last May, Texas A&M Professor Anthony Klotz predicted that pandemic related resignations would grow, saying “the Great Resignation is coming”. He was right. It started in April 2021, when a record 3.8 million people quit their

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The Single Most Important Job of Great Leaders

Leaders, by definition, have followers. It’s natural to presume therefore, that a main indicator of leadership success, maybe the most important, is number of followers. We see that dynamic played out with celebrity CEOs, social media influencers, and thought leaders too; their worth and impact is based on how many people follow them. That’s a mistake because it conflates a

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How to Overcome the Top Cause of Poor Communication in the Workplace

Ineffective communication costs individuals time and organizations money. Misunderstandings, ambiguous instructions, unclear calls to action, and confusion start as small stressors that can snowball into outcomes that impact organizational bottom lines. A report from The Economist Intelligence Unit on “Communication Barriers in the Modern Workplace” found that poor communication results in lost sales, lost clients, low morale, delayed projects, and

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How to Build True Resilience Amid a Changing Business Landscape

The concept of resilience, as it applies to both organizations and individuals, has evolved significantly in recent years. The term that once referred to the ability to withstand sudden change or bounce back from crisis now has a decidedly more proactive connotation. In the modern business world, highly resilient organizations and people don’t just persevere in spite of change; they

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How Leaders Can Balance the Needs to Perform and to Transform

Leaders are facing two relentless sources of pressure right now. The first is the intense demand to perform— to deliver excellent short-term results despite radical shifts in what customers need and want, where and how people choose to work, and whether supply chains work at all. The second is the urgent need to transform — to reimagine the future of

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