Senior Manager, Branch Operation (F&B Outlet cum Night Club Outlet)

Open Position: Senior Manager, Branch Operation (F&B cum Night Club outlet)

A reputable F&B cum Night Club outlet (non halal) is hiring for Senior Manager, Branch Operation to join the team located in Selangor.

Key responsibilities include:

• To be responsible for the entire operations of the F&B outlet.

• Providing leadership and control in the outlet, ensuring all customers receive good service and quality of the food & beverages.

• Drive improvement on the work SOPs, purchase goods and continuously make necessary improvements to achieve high-quality standards.

• Identify customers’ needs and respond proactively to all of their concerns.

• Maintaining high standards of quality control, hygiene, health & safety

• Lead the F&B team by attracting, recruiting, training and appraising the staffs.

• Preparing report for shift/week, including staff control and sales
• Having computer literacy with exposure creating survey forms using google form/etc would be added advantage.

• Team player with good stakeholder and people management skills

Job Requirements

• At least 8 years of experience in F&B outlets (Floor), including 5 years of management experience.
• Good knowledge in F&B outlet and night club operation, including supplier management, handling customers’ complaints and managing staff.

• Experience managing a team of F&B operation.

• Excellent written and verbal communication skills in English and Chinese language is mandatory.

If you are interested, please send your CV to denise@btcrecruitment.com for a confidential discussion.

Visit www.btcrecruitment.com today.

Please take note that only shortlisted candidates will be notified.

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